Tencent closed Yuanqi (腾讯元器), its hosted platform for building AI agents without code, on Nov 9, 2026. A notice titled "关于元器平台停止服务通知" ("Notice on the Yuanqi Platform Stopping Service"), dated Oct 8, 2026 and signed by the Yuanqi team, announced the shutdown and gave the reason as 因业务调整, or "due to business adjustment" (notice). IT Home reported on Nov 9 that the platform stopped service that day (IT Home). Guandian reported on the notice on Oct 15, 2026 (Guandian).
What was Tencent Yuanqi?
Tencent unveiled Yuanqi on May 17, 2024 at the Tencent Cloud Generative AI Industry Application Summit in Beijing. CNR reported that it was a one-stop platform for creating and distributing AI agents based on Tencent's Hunyuan models, and that businesses and developers could create agents, use Tencent's official plugins and knowledge bases, and distribute agents to QQ, WeChat Customer Service and Tencent Cloud (CNR). A May 21, 2024 report by 三易生活 on Tencent News said it opened as a closed beta and let users build agents without code through prompts, plugins and workflows (Tencent News).
What stops working
The notice describes two stages. From Oct 29, 2026, Yuanqi stopped creating new agents and stopped issuing API keys. Existing agents kept working until the stop date.
On Nov 9, the notice says, the platform closed app access, data reads and writes, API calls and the console. Yuanqi agent pages no longer display. Agents published through Yuanqi to other channels no longer respond to users, including bots in WeChat Official Accounts (公众号), Service Accounts (服务号) and WeChat Customer Service (微信客服). So the stop reaches the people who chat with those agents, not only the people who built them.
How to export your data
After the stop, the notice says, users can still log in to a data export console with their Yuanqi account and password and download backups until Jan 9, 2027. From Jan 9, 2027, Tencent will no longer accept export requests and will delete all user data except logs that laws and regulations require it to keep.
Tencent's export guide, updated Oct 23, 2026, describes what comes out (export guide). Export is per workspace ("空间"). Exportable items are agent configuration, knowledge bases, custom plugins, conversation records (new version of Yuanqi only), workflows and Widgets. The path is to choose a workspace, select "一键导出全部数据" (export all data in one click) and download a zip archive. The archive includes conversation records as a CSV file and custom plugins including MCP configs (mcp.json).
The notice also addresses money. Users who bought resource packs on Tencent Cloud through the old Yuanqi entry and have unused resources or balance at the stop date can apply for a refund on Tencent Cloud. Refunds go back to the original payment account, prorated by actual use as calculated by Tencent's system. The contact email in the notice is yuanqi2@tencent.com.
Where Tencent wants users to go
The notice names two alternatives: Tencent Cloud Agent Development Platform (腾讯云智能体开发平台, ADP) and Official Account smart reply (公众号智能回复), which can sync an Official Account's articles into a knowledge base and lets users set prompts.
Tencent's migration guide, updated Oct 14, 2026, says ADP supports standard mode, Multi-Agent mode, single-workflow mode and a "Claw mode" (migration guide). Knowledge bases, workflows and Widgets exported from Yuanqi can be imported into ADP directly. Agent settings (mode, model, prompt, tools, welcome message, sample questions) and custom tools must be set up again by hand. The guide says workflows from the old version of Yuanqi cannot be exported for now (暂不支持导出) and must be rebuilt by hand. ADP cannot automatically sync Official Account historical articles. Tencent says official models and official plugins differ between the two platforms, so conversation results may differ after migration.
Publishing channels change too. Per the migration guide, Yuanqi published to WeChat Official Accounts, WeChat Service Accounts, WeChat Customer Service, WeCom apps, QQ Browser, Tencent's app store 应用宝 (Yingyongbao) and Honor. ADP lists WeChat Official Accounts, Service Accounts, Customer Service, WeChat Mini Programs, WeCom apps, WeCom bots, DingTalk and Feishu. The guide's ADP list does not include QQ Browser, Yingyongbao or Honor.
The guide lists migration offers: free use of the ADP Trial plan (体验版), plus Yuanqi-only vouchers of 88 yuan for the Advanced plan and 880 yuan for the Enterprise Standard plan. Each account can claim one voucher of each type. Vouchers are valid for 180 days after claiming, can be used once and cannot be combined with other discounts. Renewals are at ADP list price.
Why it matters
The Yuanqi shutdown shows the platform risk for people who build agents on a vendor's hosted builder. The builder was not the only thing that closed. Distribution closed with it, and bots inside WeChat channels stopped answering users on the vendor's schedule. The migration path involves manual work: agent settings and custom tools must be rebuilt, old-version workflows cannot be exported for now, and three of Yuanqi's publishing channels are absent from the guide's ADP list. And the export window has an end date: Jan 9, 2027.
Tencent is still shipping AI models, as our coverage of the Tencent Hy4 launch shows, and other Chinese companies keep launching agent products, such as Alibaba Qwen Office 2.0 and DeepSeek Harness. For builders, the practical lesson from Nov 9 is to keep exports current and to avoid treating one vendor's console as the only home for an agent.
Sources
- Tencent Yuanqi service discontinuation notice (Oct 8, 2026)
- Yuanqi user data export guide (updated Oct 23, 2026)
- Yuanqi to ADP migration guide (updated Oct 14, 2026)
- IT Home: Tencent Yuanqi stops service (Nov 9, 2026)
- Guandian: Yuanqi shutdown notice (Oct 15, 2026)
- CNR: Tencent Yuanqi launches (May 17, 2024)
- Tencent News / 三易生活: Yuanqi opens closed beta (May 21, 2024)
