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  • Serval Releases Catalyst Super Agent for Automated IT Workflows and Proactive Remediation

    Enterprise service management startup Serval has announced the general availability of Catalyst, an administrative AI agent designed to inspect organizational ticket histories, standard operating procedures, and infrastructure telemetry to generate production IT automations. The release marks an architectural shift from reactive ticket-triage bots toward end-to-end automation synthesis, enabling organizations to draft executable TypeScript workflows, access policies, and onboarding journeys fro

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